top of page

How It Works

Calls - 24/7/365

Your Portal

Your single point of contact for tenant calls

You will receive a toll free number to provide to you tenants for their phone calls, 24/7/365.  When they call, they will be prompted to enter a text conversation, or they can stay on the line and speak with our AI-enabled call bot, Rosey.  

​

We can handle work orders, provide them troubleshooting, and prioritize true emergencies - and we can take messages on non-maintenance calls.  

​

You'll get messaged from us in the format you choose for each of 3 types of calls:

​

  1. Emergency work order 

​

 2. Non-emergency work order

​

 3. Message on non-maintenance issue

​

Want to get a text on emergencies, but not the others?  Want us to text your handyman on real emergencies?  In a 5 minute setup, you set the rules and we follow them. 

​

Renewal and Cancellation

Your account will renew each month, but you can cancel anytime!  Just let us know 3 business days before the next billing and we will turn you off.  

tenanttouchpoint.png
Tenant TouchPoint is the latest product available from EZ Repair Hotline LLC, est. 2015

EZ Repair Hotline LLC

2023

bottom of page